Privacy Policy

This Privacy Policy outlines how our service, which provides assistance and information regarding the Swiss motorway pass for travel in northeastern Switzerland, collects, uses, and protects your personal data. We are committed to ensuring the privacy and security of your information in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR). Please note that we do not sell vignettes ourselves; we solely provide informative guidance.

1. Information We Collect

As a service focused on providing information and guidance, we primarily collect non-personally identifiable information. However, in certain interactions, we may collect limited personal data:

• Information you voluntarily provide: When you contact us with inquiries regarding motorway passes, vignette requirements, or general Swiss road travel information (e.g., motorhome regulations), you may provide personal details such as your name, email address, or phone number. This is typically via contact forms or direct communication.
• Technical Data: Like most websites, we may automatically collect certain information when you visit our online platform, such as your IP address, browser type, operating system, referring URLs, and pages viewed. This data helps us understand how users interact with our service and improve its functionality. This information is generally aggregated and anonymized.

2. How We Use Your Information

The information we collect is used solely for the purpose of providing and improving our informational services:

• To respond to your inquiries: If you contact us with questions, we use the information you provide to address your specific requests and offer relevant guidance on Swiss motorway passes and related regulations.
• To improve our service: We analyze anonymized technical data to understand user behavior, identify areas for improvement, and optimize the content and usability of our online platform.
• To ensure security: We may use technical data for security purposes, such as detecting and preventing fraudulent activity or unauthorized access to our service.

3. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information only in the following limited circumstances:

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Protection of Rights: We may disclose information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Once your data is no longer required, it will be securely deleted or anonymized.

6. Your Data Protection Rights (GDPR)

Under the GDPR, you have certain rights concerning your personal data. These rights include:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the details below.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, your data, or would like to exercise one of your data protection rights, please do not hesitate to contact us:

Address: Poststrasse 16, 9000 St. Gallen, Switzerland

Phone: +41 71 844 2300